Policies at Queen B.A.E'S Bundles
Queen Bae’s Bundles
At Queen Bae’s Bundles, we are committed to providing high-quality products and a transparent shopping experience. This page outlines our store policies regarding order processing, shipping, delivery, and returns. Please review the information below before placing an order.
Order Processing
Orders are processed within 1–2 business days, excluding weekends and holidays.
Once your order ships, you will receive a confirmation email with tracking information.
Shipping & Delivery
Domestic Shipping (United States)
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Standard, expedited, two-day, and one-day shipping options may be available at checkout.
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Shipping transit times vary based on the selected service and destination and are displayed during checkout.
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We ship to street addresses and PO Boxes.
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Delivery timelines are managed by the carrier once the order has shipped.
International Shipping
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We currently ship to Canada.
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International delivery times may range from 10–20 business days, depending on carrier processing and customs.
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International shipping fees are calculated at checkout.
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Customers are responsible for any applicable customs duties, taxes, or import fees.
Delivery Support
Queen Bae’s Bundles ensures all orders are shipped correctly and include valid tracking information.
If you experience an issue with delivery, please contact us so we can assist with carrier resolution.
Returns & Refunds
Orders placed through Amazon are governed by Amazon’s Return and Refund Policy.
All Amazon return requests, approvals, refunds, and return shipping are handled directly by Amazon.
If you purchased through Amazon and need to initiate a return, please log into your Amazon account and follow Amazon’s return process.
For orders placed directly through our website, return eligibility will be reviewed in accordance with applicable consumer protection laws.
For hygiene and safety reasons, opened or altered hair products may not be eligible for return, unless required by Amazon policy or applicable law.
Address Accuracy
Please ensure your shipping address is entered correctly at checkout.
Orders returned due to incorrect or incomplete addresses may require reshipment.
Contact
If you have any questions regarding your order or our policies, please contact us and we will be happy to assist.
Email:Bundles4life21@Outlook.com
Phone:818-835-1461